Common questions
Everything you want to know
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Nauvl gives you a dedicated phone number for Ren, our AI. You text Ren moments from your child's life — words they say, things they do, photos, voice notes — just like you'd text a friend. Ren understands what you send, responds thoughtfully, and organises everything into a private, searchable memory. Your Nauvl dashboard grows richer over time as your child grows.
Ren is Nauvl's AI. He has his own phone number and receives your texts. He reads, understands, and responds to each memory you send — not just storing them, but holding the emotional context of them. You can also talk to Ren directly in the app, asking questions like "What were her favourite words at age 2?" or "Show me everything from last winter."
You can text Ren using your regular SMS app — no download required for everyday capture. The Nauvl web app (nauvl.com) gives you access to your full dashboard, where you can search memories, watch compilations, and explore everything Ren has saved for you.
Yes. On the Core plan, up to 5 contributors (including you) can text Ren and add memories to your child's story. On the Family plan, up to 8 contributors can participate. Grandparents, partners, and caregivers are all welcome.
Completely. Your memories are stored securely and are never used to train AI models. We do not run ads. Your data is only ever used to power your own Nauvl experience. You can export everything at any time, and if you choose to leave, you can delete your account and all associated data permanently with one tap.
Nauvl Core is $10.99/month (or $8.99/month billed annually — saving 18%). It covers up to 2 children and 5 contributors. Nauvl Family is $17.99/month (or $14.99/month annually) for up to 5 children and 8 contributors. Both plans come with a free 10-day trial — no credit card required.
Your first 10 days are completely free. You'll have full access to every feature — texting Ren, exploring your dashboard, watching compilations, and more. No credit card is required to start. At the end of your trial, you can choose a plan or let it lapse without being charged.
Yes. You can cancel your subscription at any time from your account settings. You'll retain access until the end of your billing period. There's no cancellation fee.
Ask Ren is a conversational interface in your dashboard that lets you query your memories in natural language. Ask things like "What milestone did she hit at 18 months?" or "What was the funniest thing he said this year?" and Ren will answer using the actual memories you've saved. It's like a search engine that understands context.
Ren automatically creates short video montages from your saved photos and videos — grouped by theme, season, or milestone. These are shareable and can be downloaded. Compilations are generated monthly and annually, and you can also request custom compilations.
The Voice Dictionary is one of Nauvl's most-loved features. Every time you send Ren a voice note or text him about a word your child says in a funny way ("she calls spaghetti 'sghetti'"), Ren logs it. Over time, a private dictionary of your child's unique language builds up — complete with audio recordings, phonetic transcriptions, and the age range when they used each word.
Once a year, Nauvl compiles everything Ren has saved into a curated narrative portrait of your child's year. It's not just a photo album — it captures themes, growth, funny moments, milestones, and a developmental overview. It's designed to be something you'd want to read a decade later.
Yes. Nauvl gift cards are available for both Core and Family plans, in annual subscriptions. Visit nauvl.com/gift to purchase and send a gift. The recipient gets a unique code they can redeem to start their Nauvl.
Nauvl is based in Calgary, Alberta, Canada. We're a small, focused team building something we believe in deeply.
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